Smart Communication with AI in MS Teams
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With 300 million monthly active users, Microsoft Teams is the leading platform for enterprise communication. Source
The maais Assistant, based on ChatGPT, enables the integration of advanced AI directly into the chat interface of Microsoft Teams. This allows employees to benefit from this digital assistant in their daily work within the familiar environment of their application.
By accessing company-specific data, the chatbot also serves as a dynamic knowledge database, efficiently answering employees' questions and optimizing workflow processes.
300 M.
monthly users worldwide
650 M.
meetings per month
> 500.000
Organizations use Teams as a communication tool
Corporate Teams App Integration
For integrating the maais Assistant into the corporate Microsoft 365 landscape, we create custom configuration files. These can be uploaded within your organization.
In the "Developed for your organization" section, an administrator can then access the app and distribute it within the company.
Employee Access
The maais Assistant can be easily integrated into the taskbar as a Microsoft Teams app. Through the Microsoft 365 Admin Center, the bot can be assigned to specific employees, ensuring that only they can access the assistant.
Advantages over web-based chatbots:
Quick access via taskbar in MS Teams
No separate login required
Utilization of integrated Teams features (e.g., forwarding)
Lower maintenance and development effort Load test capability
Branding and Multiple Bots
Each bot can be customized to suit the company's specific needs and can have its own logo and designation.
Additionally, it's possible to implement multiple bots, each with different permissions or serving different purposes.
For example, an HR bot that provides information on general HR questions for employees, or separate chatbots for Product A and Product B, each of which can answer detailed product-specific questions or fulfill tasks.
Alternatively, these distinctions can also be covered through the role concept.
Role-Based Data Access Control
The maais role concept allows for the tailored provision of a single chatbot to multiple users from different departments, each with specific access rights.
Depending on the assigned permission role, users gain access to one or more specialized data pools containing company-specific information.
Example:
Employee 1 --> Permission Role A --> Data Pool A
Employee 2 --> Permission Role B --> Data Pool B
Employee 3 --> Permission Roles A + B --> Data Pools A + B
This structured distribution of access rights ensures efficient and secure data handling according to each user's role and expertise.
All Features of the WhatsApp Version
With the shared core application, the maais Assistant, the same features available in the WhatsApp version are also available in Microsoft Teams.
Feedback Function with Emojis
Two-Step Login
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